Terms & Conditions

Grooming services

Pinkie’s Pooch Parlor provides professional pet-grooming services by appointment. Services, timing, and pricing may vary based on a pet’s size, breed, coat type and condition, behavior, health, requested style, and the time reasonably required to complete the appointment safely.

Accurate pet information

Clients are responsible for providing current and accurate information about their pet, including medical conditions, medications, allergies, injuries, anxiety, bite history, sensitivities, and behavioral concerns that could affect grooming. Please notify Pinkie’s of meaningful changes before the appointment.

Safety and humane care

Pinkie’s prioritizes humane handling and may modify, pause, or stop a service when continuing would create unreasonable distress or risk to a pet or groomer. Severe matting, skin conditions, parasites, aggression, or other unexpected conditions may change what can safely be completed during an appointment.

Appointments and pickup

Appointment requests are not confirmed until Pinkie’s provides confirmation. Clients should arrive and pick up their pets at the agreed times and follow arrival instructions for the private, home-based salon. Please contact Pinkie’s as soon as possible if an appointment needs to change.

Pricing and payment

Final pricing reflects the service actually provided and the pet’s individual needs. Payment is due according to the instructions provided at the appointment. Any estimate given before grooming is based on the information available at that time.

SMS messaging terms

If you separately and voluntarily opt in, Pinkie’s Pooch Parlor may send text messages concerning appointment confirmations and reminders, scheduling changes, grooming progress, pickup notifications, payment-related customer care, responses to inquiries, and follow-up scheduling.

Message frequency varies and may include up to six messages per scheduled appointment, plus occasional customer-care follow-ups. Message and data rates may apply. Reply STOP to cancel or HELP for help. Consent to receive text messages is not a condition of purchasing services.

Carriers are not liable for delayed or undelivered messages. You are responsible for keeping your mobile number current and for any charges imposed by your wireless provider.

Photos and permissions

Pet photos may be kept as part of service records. Marketing or social-media use is controlled by the client’s photo permission, which may be declined or changed by contacting Pinkie’s.

Website use

Website content is provided for general information and may be updated without notice. You may not misuse the website, interfere with its operation, attempt unauthorized access, or use its content in a misleading or unlawful way.

Limitation of liability

To the fullest extent permitted by law, Pinkie’s Pooch Parlor is not responsible for indirect, incidental, or consequential damages arising from website use or communications. Nothing in these terms limits responsibilities that cannot legally be limited.

Changes to these terms

We may update these terms as our services or legal requirements change. The effective date above identifies the latest revision. Continued use of the website or services after an update constitutes acceptance of the revised terms.

Contact

Questions about these terms may be sent to Watren@Pinkiespooches.com or raised by phone at (720) 614-6717.