Pinkie’s Pooch ParlorBack to the parlor

The legal bits

Privacy Policy

Effective July 25, 2026

Pinkie’s Pooch Parlor respects the trust you place in us when you share information about yourself and your dog. This policy explains what we collect, why we use it, and how we protect it.

Information we collect

We may collect information you provide directly, including:

  • Name, phone number, email address, and mailing address
  • Emergency-contact and veterinarian information
  • Pet information such as name, breed, age, weight, medical needs, behavior notes, grooming preferences, and service history
  • Appointment details, service notes, photos, and payment status
  • Messages, inquiries, and communication preferences

How we use information

We use this information to:

  • Schedule, prepare for, and provide grooming services
  • Send appointment confirmations, reminders, scheduling changes, grooming-progress updates, and pickup notifications
  • Respond to questions and provide customer support
  • Maintain accurate client, pet, service, and safety records
  • Improve the care and experience we provide
  • Comply with legal, accounting, and safety obligations

Text messaging and mobile information

Text-message consent is optional and is not a condition of purchasing grooming services. If you opt in, Pinkie’s Pooch Parlor may send appointment confirmations and reminders, scheduling changes, grooming-progress updates, pickup notifications, payment-related customer care, and follow-up scheduling messages.

Message frequency varies and may include up to six messages per scheduled appointment, plus occasional customer-care follow-ups. Message and data rates may apply. Reply STOP to opt out or HELP for help.

Mobile information, text-message opt-in data, and consent will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

Service providers

We may use trusted service providers to operate our scheduling, recordkeeping, communications, payment, hosting, and business systems. These providers may process information only as necessary to perform services for Pinkie’s Pooch Parlor and are not permitted to use mobile opt-in information for their own marketing.

Photos and social media

We may photograph pets for service records or, with permission, marketing and social media. Clients may decline marketing use globally or for an individual visit. Declining photo use does not affect grooming services.

Data security and retention

We use reasonable administrative and technical safeguards designed to protect personal information. We keep information only as long as reasonably necessary for client care, business records, legal obligations, and legitimate operational purposes.

Your choices

You may ask to review or correct your contact and pet information, change communication preferences, or withdraw photo permission. Certain service and transaction records may be retained when required for legitimate business or legal purposes.

Policy updates

We may update this policy as our services or legal requirements change. The effective date above identifies the latest revision.

Contact us

Questions about this policy may be sent to Watren@Pinkiespooches.com or raised by phone at (720) 614-6717.